Privacy | Podium Pro

General

The following terms of the privacy policy (“Privacy Policy”) are by and between ‘Bohni Private Limited, a company duly incorporated in India (“Company” or “We” and their connotations), which runs and operates the Podium website (https://www.podium.school/) and/or mobile application/website (“Application” or “We” or “Our”) and the End-User / customer (“End-User” or “You” or “Your”) of the Application.

This Privacy Policy shall be effective at the time the End-User accesses the Application. Also, by visiting the application, providing your information or availing our product/service, you are accepting, consenting and agreeing to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions. If the End-User does not agree to be bound by the terms of this Privacy Policy as set-out, the End-User may not access the Application. (Collectively, hereinafter the ‘Application’ and the ‘End-User’ shall be referred to as the “Parties” and individually as the “Party”).

We value the trust you place in us and recognize the importance of secure transactions and information privacy. We recognize the privacy concerns of the Users and the visitors and hence as a commitment to provide a safe and secure experience on our Platform, we have formulated this privacy policy to help Users make an informed decision.

Please note that that the privacy of the End-User is important to us. We value the trust of the End-User and are committed to protecting and safeguarding the End-User’s Data (defined below). This Privacy Policy, which we update from time to time, describes inter alia how the Application shall use the End-User’s Data (defined below). It also tells the End-User how the End-User can contact us, if the End-User has questions about the End-User’s Data (defined below) shared with us. The Application provides a platform through its website and/or mobile application and facilitates transactions between the Company and End-User. The End-User’s Data that follows applies to all of these transactions (Hereinafter referred to as the “Services”).

When the End-User subscribes for a service through the Application, the End-User will be asked the required information:

We encourage parents and guardians to supervise the online activities of their minor children. It is advisable to use parental control tools and software to help you supervise your children. Such tools/ software may also prevent your children from disclosing their name, address and other Personally Identifiable Information online without parental permission. We respect the privacy of minors who may inadvertently use the Platform, and shall delete their information upon intimation.

We use data collection devices such as "cookies" on certain pages of the Platform to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. Cookies do not contain any of your personal information. We offer certain features that are only available through the use of a "cookie". We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline/delete our cookies if your browser permits, although in that case you may not be able to use certain features on the Platform and you may be required to re-enter your password more frequently during a session. Additionally, you may encounter "cookies" or other similar devices on certain pages of the Platform that are placed by third parties. We do not control the use of cookies by third parties. We use cookies from third-party partners such as Google Analytics for marketing and analytical purposes. Google Analytics help us understand how our customers use the site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We’ll review our Privacy Policy periodically for changes and may amend, update or replace this Privacy Policy with or without any notice. To make sure you are aware of any changes, please review this Policy periodically. Notwithstanding the above, we shall not be required to notify the Users of any changes made to the Privacy Policy. Should you have any concern or reject the changes in the Privacy Policy you can refuse to accept the amendments and opt for withdrawing your Personal Information by writing to us as mentioned above. However, if you continue to use the Application you shall be deemed to have agreed to accept and abide by the modified Policy of this Website.

NEITHER THE COMPANY NOR ITS AFFILIATES, DIRECTORS, INVESTORS, EMPLOYEES, ETC. WILL BE LIABLE FOR ANY DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, ARISING OUT OF OR IN CONNECTION WITH THE PRIVACY POLICY, THE APPLICATION, THE SERVICES, THE TRANSACTION, THE INABILITY TO USE THE SERVICES, OR THOSE RESULTING FROM ANY SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH THE SERVICES BEYOND THE VALUE OF THE LAST TRANSACTION CARRIED OUT BY THE END-USER THROUGH THE APPLICATION.

Definitions and Interpretations:
1. In this Privacy Policy, except where the context otherwise requires, the following words and expressions shall have the following meaning:
  1. “Privacy Policy” shall mean the meaning assigned under the array of Parties above.
  2. “End-User” or “you” or “your” shall mean the meaning assigned under the array of Parties above. Use of the Application is available only to the users who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, it will assumed that the parent(s) or the guardian(s) of the user have allowed, supervised or consented on behalf of such user.
  3. “Services” shall mean the meaning assigned to it under Clause 2 of this Privacy Policy.
  4. “End-User’s Data” shall have the meaning assigned to it under Clause 3 of this Privacy Policy.
  5. “Application” or “we” or “our” shall have the meaning assigned under the array of Parties above.
2. Any reference herein to any Clause is to such Clause of this Privacy Policy.
  1. The expression “this Clause” shall, unless followed by a reference to a specific provision, be deemed to refer to the whole Clause (not merely the sub-clause, paragraph or other provision) in which the expression occurs.
  2. The terms “herein”, “hereof”, “hereto”, “hereunder” and words of similar purport refer to this Privacy Policy as a whole.
  3. The headings are inserted for convenience only and shall not affect the construction of this Privacy Policy.
  4. Words importing the singular include the plural and vice versa, and pronouns importing a gender include each of the masculine, feminine and neutral genders.
  5. Any date or period as set out in any Clause of this Privacy Policy may be extended without any notice by the company, failing which, time shall be of the essence.
  6. Time periods within or following which any payment is to be made or act is to be done shall be calculated by excluding the day on which the period commences and including the day on which the period ends and by extending the period to the following business day if the last day of such period is not a business day.
  7. Where a word or phrase is defined, other parts of speech and grammatical forms and the cognate variations of that word or phrase shall have corresponding meanings.
  8. Reference to statutory provisions shall be construed as meaning and including references also to any amendment, consolidation, replacement or re-enactment (whether before or after the date of this Privacy Policy) for the time being in force and to all statutory instruments, orders or other subordinate legislation made pursuant to such statutory provisions.
User Provided Information
1. Profiling Information: Information, which you provide when you subscribe or register for a Service. Information about your identity, including but not limiting to, your name / guest name, nationality, gender, age, email address, product details and particulars thereof (if any);
2. Your financial information, such as, your banking details and any information relating to your income;
3. Your contact details such as your physical addresses, postal addresses, telephone and fax numbers and the like;
4. Your educational details such as details of school, preferences, etc.;
5. Payment and Account Information: Your account history with us including (without limitation) all billing information and communications, payment history etc;
6. Service Usage: Information about your navigation using our Services;
7. Transactional Information: Transactional history (other than banking details) about your orders;
8. Correspondence Information: Content, information about your correspondents, and the destination/origin of communications between you and any other person using our Services, which include email communications, blog, chat room and discussion board communications, instant message communications, experts forum communications, fax mail communications, membership of mailing lists etc. as applicable;
9. User IDs: Your usernames, passwords, email addresses and other security-related information used by you in relation to our Services; and
10. Stored Information: Data either created by you or by a third party and which you wish to store on our servers such as image files, documents etc.
11. To make it easier to manage your buying, you can open a user account. This allows you to save your personal settings; review previous products/services availed and manage future planning. When you visit our Application, even if you do not make a purchase, we may collect certain information, such as data that identifies your computer/mobile device, device-specific settings and characteristics and latitude/longitude details etc. (Collectively, the above end-user’s data along with the ‘Targeting Data (defined below)’ shall be hereinafter referred to as the “End-User’s Data”).
Purpose of End-User’s Data:
1. Transactions: First and foremost, we use the End-User’s Data to complete and administer your online transactions / purchased/enroled classes from the Application.
2. Account Administration: We offer a user account facility on our Application. We use the information you give us to administer this, allowing you to manage your purchase, take advantage of special offers, make future transaction more easily and manage your personal settings. Managing personal settings allows you to see classes that you have purchased/enroled before.
3. Marketing Activities: We also use your information for marketing activities, as permitted by applicable laws, such as, the following:
  1. When you make a purchase from the Application or set up a user account, we may use your contact information to send you news about similar offers and classes. We also send our End-Users regular newsletters by email. You can opt out, or unsubscribe, from marketing communication at any time.
  2. Based on the information you share with us, individualized offers may be shown to you on the Application, in mobile apps or on third-party applications, including social media websites.
  3. When we believe that a particular offer may be of interest to you, we may decide to make contact with you by phone or other mediums given at the time of making the transaction through the Application.
4. Other Communications: There may be other times when we get in touch by email, by post, by phone or by texting you, depending on the contact information you share with us. There could be a number of reasons for this, such as, the following:
  1. We may need to respond to and handle classes you have purchased.
  2. If you have not finalized a purchase online, we may email you a reminder to continue with your transaction. We believe that this additional service is useful to you because it allows you to carry on with a transaction without having to search for the plan again or fill in all the required details from scratch.
  3. When you use our Services, we may send you a questionnaire or invite you to provide a review about your experience with the Application.
  4. We may also send you other material related to your transaction, such as how to contact the Application, if you need assistance while you are away, or a summary of previous transactions you made using the Application.
5. Market Research: We sometimes ask our users to take part in market research. Any additional details that you give us as part of the market research will only be used with your consent.
6. Fraud Detection and Prevention: We may use the End-User’s Data for the detection and prevention of fraud and other illegal or unwanted activities or disclose the End-User’s Data if required as per the applicable laws.
7. Improving Our Services: Finally, we use the End-User’s Data for analytical purposes, to improve our services, enhance the user experience, and improve the functionality and quality of our Services.
  In certain circumstances, we may share the End-User’s Data with third parties, such as, the following
8. Third-party Service providers: We may use third-party service providers to process the End-User’s Data on our behalf for the purposes specified above. To further elaborate in this regard, we may instruct third parties to contact you. When a purchase requires it, we may also work with third-party payment service providers to facilitate payment or payment guarantees. We also work with third-party advertisement networks to market our services on other platforms, or involve third-party providers for analytical purposes. These third parties involved in any of these services will, as far as may be feasible, be bound by confidentiality agreements and will not be allowed to use the End-User’s Data for any purposes other than those specified herein.
9. Competent Authorities: We may share information with our business partner, for example, as part of the administration of your account, in order to manage your plan, so that they can address queries related to your transaction and for marketing purposes. In this context, your information is governed by the privacy policies of the respective business partners.
End-User’s Data Security Safeguards:
1. Reasonable measures: In accordance with the applicable laws, we observe reasonable procedures to prevent unauthorized access and the misuse of the End-User’s Data.
2. Authorized access: We use appropriate industrial practices and procedures to protect and safeguard the End-User Data you share with us. We also use security procedures and technical and physical restrictions for accessing and using the End-Users on our App. Only authorized personnel are permitted to access End-Users in the course of their work.
3. Prohibitions on Children: The Services offered on the Application are not directed at children under 18 years old. The use of any of our Services is only allowed with the valid consent of a parent or a guardian in such case. If we receive information from a child under 18 years old, we reserve the right to cancel such classes without any intimation to you.
4. Contact: You always have the right to review the End-User’s Data we keep about you. You can request an overview of your End-User’s Data by emailing us at hello@podium.school. In the email, please write "Request for End-User’s Data" in the subject line of your email and include a copy of your identity card to help us prevent unauthorized individuals from accessing the End-User’s Data. In accordance with Information Technology Act 2000 and rules made there under, in case of any grievance, you can get in touch with our grievance officer, Ishaan Varshney by emailing him at ishaan@podium.school. If the End-User’s Data we have for you is incorrect, we will update it at your request. You can also ask us to remove your End-User’s Data from our customer database by sending an email to the grievance officer (on the above email id) with subject line “Request for removal of End-User’s Data”. However, we may need to retain certain information, for example, for legal or administrative purposes, such as record keeping or to detect fraudulent activities. You can delete your user account or uninstall the Application at any time.
Disclaimer:
1. We maintain reasonable physical, electronic and procedural safeguards to protect your information. Whenever you access your account information, we offer the use of a secure server. Once your information is in our possession, we adhere to our security guidelines to protect it against unauthorized access. However, by using the Application, the users accept the inherent security implications of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding use of the Platform. Users are responsible for ensuring the protection of login and password records for their account. Furthermore, we also rely on your cell phones’ strong security model to ensure that there is no information or security leak, unless intentionally processed for authentication. Please note that while we implement many security measures on this site, 100% security cannot be guaranteed.
2. Courses are crafted for the children, with best of our efforts, to be correct. No representations are made for its completeness or correctness. We don’t guarantee that by subscribing to the courses or by following the instructions as contained in the various courses, videos and workshops the child will be in a position to learn or gain specific knowledge or expertise over a particular art, skill, exercise or game which forms part of the subject matter of the course.
Miscellaneous:
1. Electronic Communication: The Parties acknowledge and accept that electronic format shall be deemed an acceptable means of communication for the purposes of this Private Policy.
2. Entire Agreement: This Privacy Policy along with the term of use & terms and conditions constitute the complete and entire agreement between the Parties on the subject of ‘privacy norms of the Application’ and shall supersede any and all other prior understandings, commitments, representations or agreements, whether written or oral, between the Parties to this Privacy Policy.
3. Severability: If any provision of this Privacy Policy shall be found by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or enforceability shall no effect the other provisions of this Privacy Policy, which shall remain in full force an effect.
4. In no event will any delay, failure or omission (in whole or in part) in enforcing, exercising or pursuing any right, power, privilege, claim or remedy conferred by or arising under this Privacy Policy or by law, be deemed to be or construed as a waiver of that or any other right, so as to bar the enforcement of that, or any other right, power privilege, claim or remedy, in any other instance at any time or times subsequently.
5. Linked sites: Our Application may provide links to other sites or applications that may collect personal information about you. We are not responsible for the privacy practices or the content of those linked websites.
6. Query: If you have a query, issue, concern, or complaint in relation to collection or usage of your personal information under this Privacy Policy, please contact us at the contact information provided above.
7. Jurisdiction: This Privacy Policy, our Services and the use of it is governed by the laws of India and the courts in Noida, Uttar Pradesh, India shall have exclusive jurisdiction over any disputes connected to our Platform or the Services.